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It’s All About Customer Service With Global Response

There are things in life that make me cringe and one of those things is bad customer service. Whether in store or on the phone it dampens my view of a company when I have a sour customer service experience. On the other hand when I have a good or great customer service experience it makes me respect the company or brand so much more. Whether I am dealing with a local owned small company or companies that aren’t so small like JCPenny, Crate & Barrell, and Toyota I want to walk away feeling like they understood my needs and met them. Sometimes that customer service is in store and other times it’s through the phone through the contact center. Cue Global Response.

Global Response is a company that has customer service specialists for brands working in their contact centers. The specialists at Global Response provide customer care, technical support, order management and much more for above mentioned brands (and many other brands). They provide customer service that we would expect from the brand themselves. Wanting to satisfy the customers, the specialists, treat the customers (you and me) in a professional, courtesy manner while doing what they can to meet the need about which you are calling. Taking the time to learn about the brand they are representing, Global Response does what they can to make sure you are happy at the end of your call (or email). So while you may not be able to get to the actual store to take care of an issue, you will be able to talk to a professional and deal with whatever issue you might have.

This informational post was sponsored by Global Response . All opinions are my own and not influenced in any way.  For more on my policies please see my disclosure under the PR Friendly tab.

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Toni is a professional lifestyle blogger living on the sunny Florida Gulf Coast. She has a passion for Disney, Travel, Fashion, Cooking, Tech, Family Fun Ideas, Reviews, Giveaways and loves being able to share that with her readers!

Comments

  1. 1

    Well that’s a nice change of pace!

  2. 2

    How refreshing! Such an important aspect of business and yet it seems to get worse every year.

  3. 3
    April Decheine :

    Customer Service is such an important thing to me!! Great review..

  4. 4

    Love it when companies truly put the customer first.

  5. 5

    I agree, customer service is important.

  6. 6

    Great customer service will bring me back time and again!

  7. 7
    Zippy Sandler :

    I love to hear about companies who really take customer service to the max.

  8. 8

    I wish more companies would take their lead!

  9. 9

    More comapnies need to take note!

  10. 10

    Customer Response is a huge aspect

  11. 11

    I love knowing I will get good customer service.

  12. 12

    Customer response is a huge factor for me!

  13. 13

    Customer service can make all the difference sometimes.

  14. 14

    I still prefer talking to someone at the store.

  15. 15

    so good to see when company’s take care of the customers

  16. 16

    It’s nice to know that some companies actually believe in customer service…it’s rare these days!

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